Privacy Policy

1. Introduction

DMWorker ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our Instagram DM automation service.

By using DMWorker, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, password)
• Instagram business account credentials through OAuth
• Payment and billing information
• Message templates and automation settings
• Communication preferences

2.2 Automatically Collected Information

• Usage data (features used, interaction patterns)
• Device information (IP address, browser type, device type)
• Performance and error data
• Cookie and tracking data

3. How We Use Your Information

We use the collected information for various purposes:

• Providing and maintaining our service
• Processing your payments and transactions
• Sending you service updates and notifications
• Improving our service and user experience
• Analyzing usage patterns and trends
• Preventing fraud and ensuring security
• Complying with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

• Service providers who assist in operating our service
• Payment processors for handling transactions
• Analytics providers to help us improve our service
• Law enforcement when required by law

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data storage and backup procedures

6. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data

7. Instagram Data Usage

When you connect your Instagram account, we:

• Only access the permissions you explicitly grant
• Follow Instagram's Platform Policy
• Process DM data according to Instagram's terms

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our service
• Improve our website and service
• Provide secure authentication

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending an email notification for significant changes

10. Contact Us